CRAFTSMANSHIP AND ORGANISATION

CRAFTMANSHIP

In this class Professor Dr. Mandi taught us about importance of craftsmanship and organisation. A craftsman is one who makes his own articles with his manual skills. A tailor, cobbler are the example of craftsmanship. Our aim should be for excellence.

Parameter	Craftsmanship	Organisation
Number of Employee	1	> 1
Work	Non Parallel	Parallel
Kind Of Work	Generic	Specialization leads to greater results
Nature Of Work	Satisfaction	Alienation
Control	Worker	Non Worker
Skilled	Skill	De-skilled
Definition Of Role	No role defined	Roles are exactly defined for individuals. Roles are tied to particular worker.

                                          OBJECTIVES OF MANAGEMENT

 He taught us that how the three E’s are related to each other. Concept of Excellence, Efficiency & Effectiveness:

Excellence = Effectiveness x efficiency

Efficiency is the ability to do things right and effectiveness is doing thing right or we can say choosing the right goals or targets.

To achieve excellence I should be effective as well as efficient. So, for excellence both efficiency and effectiveness are required but if I am not working effectively then however efficient I may be I will not be able to get the desired goal or output. For example- As a manager if I am producing petrol based Cars when the demand in the market is of Diesel car then however efficiently I am making the petrol cars I will not get the desired output from the market.

Be effective: do the right things; focus on end/ result to be achieved.

Be efficient: do the things the right way. Focus on means. Faultless and Speedy use of the means is the measure of efficiency.

Efficiency, like rules and procedures, is relevant only to facilitate effectiveness. It is more important to do the right thing than to do things right.

And Excellence is the combination of both Efficiency and Effectiveness.

So in the words of RANCHO (3 Idiots), one should always run for EXCELLENCE.